Cookie Policy

Type of data processed

Data provided voluntarily by the user

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.

Specific summary information will be progressively reported or displayed on the site pages set up for particular services upon request.

Optional supply of data

The user is, however, free to spontaneously provide their personal data contained in the request forms or indicated in contact details to request the sending of information or other communications.

Failure to provide such data may make it impossible to obtain what is requested.

For completeness it must be remembered that in some cases (not the object of the ordinary management of this site) the Authority may request updates and information pursuant to Article 157 of Legislative Decree No. 196/2003, for the purpose of monitoring the processing of personal data. In these cases, it is noted that the response by the site administrator is mandatory under penalty of administrative sanction.

Processing method

Personal data is processed by automated tools for the time strictly necessary to achieve the purposes for which it was collected.

Specific security measures are observed to prevent the loss, illicit or incorrect use and unauthorised access of data.

RIGHTS OF THE INTERESTED PARTIES

The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification (Article 7 of Legislative Decree No. 196/2003).

Pursuant to the same article, one has the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing.

These requests must be addressed to the Data Controller as indicated above.

E-mails sent

The content of each e-mail and any attachments is strictly confidential and intended for the person(s) to whom it is addressed.

If you have received an e-mail in error, please report it to us immediately and delete it from your computer. It is forbidden to copy and disclose the contents of the e-mails. Any abusive use of the information contained herein by third parties or in any case not indicated in the e-mail, may be prosecuted in accordance with the law. This information is provided pursuant to art. 13 of Legislative Decree 30/06/2003 No. 196 and in relation to the processing of personal data. The data relating to the user’s e-mail address has been processed to send material for commercial information purposes; such data will not be disclosed to third parties and will always be processed in compliance with the rules of confidentiality and security provided by law.

EU regulations on privacy and the use of cookies for websites

Information on cookies

Like many other websites, we use cookies to make your browsing experience on our site easier and more intuitive: cookies are small strings of text used to store certain information that may relate to the user, their preferences or the device used to access the Internet (computer, tablet or mobile phone) and are mainly used to adapt the site’s operation to the user’s expectations, offering a more personalised browsing experience and memorising the choices made previously.

Cookies do not record any personal information and any identifiable data will not be stored. If you wish, you can prevent some or all cookies from being saved. However, in this case, the use of the site and the services offered may be compromised. To proceed without changing the cookies’ options, simply continue browsing.

What types and categories of cookies and for what purposes?

The sites use different types of cookies, each of which has a specific function. The Data Controller uses cookies to make the use of the sites easier and to better adapt both the sites and its products to the interests and needs of users. Cookies can also be used to speed up future user experiences and activities on the sites. In addition, cookies are used to compile aggregated anonymous statistics that allow us to understand how users use the sites and to improve the structure and contents of the sites themselves.

Below is an explanatory list.

Technical cookies

Technical cookies are essential for the proper functioning of the sites and allow users to browse the sites and take advantage of their features (for example, they allow the storage of previous actions or allow users to save the session and/or perform other activities strictly necessary for the operation of the sites).

This category also includes analytical cookies that help us understand how users interact with the sites by providing information on the last page visited, the number of sections and pages visited, time spent on the sites and any occurrences during the visit, such as an error message, and they help us understand every difficulty the user encounters in using the sites. This information could be associated with user details such as IP address, domain or browser; however, they are analysed together with information from other users so as not to identify a particular user with respect to the other. These cookies are collected and aggregated anonymously and improve the yield of the sites.

Finally, the functionality cookies allow the sites to remember the user’s choices (for example, the username) to provide the latter with a more personalised and optimised navigation. Functional cookies are not essential to the operation of the sites, but they improve the quality and the browsing experience. If you do not accept these cookies, the yield and functionality of the sites may be lower and access to the contents of the sites may be limited.

Profiling cookies

Targeting or profiling cookies are used to present content best suited to you and your interests. They can be used to display targeted advertisements, to publish personalised advertisements based on the user’s interests or to limit the number of times the user views an advertisement. Furthermore, they help to measure the effectiveness of advertising campaigns on the sites; the Data Controller may use these cookies to remember the sites that the user has visited and to share this information with third parties, including agencies and advertisers that may use their cookies to collect information on the activities performed by users on the sites.

Sharing cookies (or social networks cookies) are necessary to allow the user to interact with the sites through their social account and serve, for example, to express appreciation and to share it with their social media contacts.

The site uses or can use, even in combination with one another:

  • session data cookies that are stored on the user’s computer for mere technical and functional needs, for the transmission of session identifiers necessary to allow the safe and efficient exploration of the site; they are deleted at the end of the session (hence the name) when the browser is closed;

  • persistent cookies that remain stored on the computer’s hard drive until they expire or are deleted by users. Through persistent cookies, users who access the sites (or any other users using the same computer) are automatically recognised at each visit.

Third-party cookies

By browsing our site you may also receive third-party cookies such as those used for Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses cookies to analyse how users use the site. The information generated by cookies on the use of the website (including your anonymous IP address) will be transmitted and stored on Google’s servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where this is required by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can refuse to use cookies by selecting the appropriate settings in your browser, but please note that, in this case, it is possible that you may not be able to use all the features of this website. This site may also use some social plugins for sharing and communicating content; their use is optional. When you use one of the plugins, the site will contact, through your browser, the servers where the retrieved social media sharing services are managed, communicating to them the data you intend to publish and share through your social media profile (of which you remain solely responsible) and informing them (the servers) of the pages you have visited. Remember that to exclude this possibility, you can only avoid sharing content with the use of social media sharing buttons. For more details about the use and collection of data through the following plugins and to know how the data collected and transmitted are processed (and for what purposes), please consult the privacy policy and legal information issued by the owners of the services in question.

How do cookies work and how are they deleted?

The operating modes, as well as the options to limit or block cookies can be adjusted by changing the settings of your internet browser. Most internet browsers are initially set to accept cookies automatically, but the user can change these settings to block cookies or to be warned whenever cookies are sent to their device. There are several ways to manage cookies, for this purpose it is necessary to refer to the instruction manual or the help screen of your browser to check how to adjust or change the settings. The user is authorised, in fact, to modify the default configuration and disable cookies (i.e. block them definitively), setting the highest level of protection.

Here are the paths to manage cookies from the various browsers:

Explorer:
http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies

Safari:
http://support.apple.com/kb/PH11913

Chrome:
https://support.google.com/chrome/answer/95647?hl=it-IT&hlrm=fr&hlrm=en

Firefox:
http://support.mozilla.org/it-IT/kb/enable-and-disable-cookies-website-preferences

How to disable third-party cookies:

Google Analytics services:

http://www.google.it/analytics/learn/privacy.html

https://tools.google.com/dlpage/gaoptout

Interactions with social networks and external platforms:

The +1 button and the Google+ social widgets are interaction services with the Google+ social network, provided by Google Inc.

The Like button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc.

The Tweet button and Twitter social widgets are interaction services with the Twitter social network, provided by Twitter, Inc.

The Pin button and Pinterest social widgets are interaction services with the Pinterest social network, provided by Pinterest, Inc.

The LinkedIn button and LinkedIn social widgets are interaction services with the LinkedIn social network, provided by LinkedIn, Inc.

YouTube is a social network dedicated to displaying video content and is managed by Google Inc. with the ability to integrate content within its pages

Vimeo is a social network dedicated to displaying video content and is managed by Vimeo, LLC. with the ability to integrate content within its pages

Third-party cookies are not controlled directly by the Data Controller, therefore, to withdraw consent it is necessary to refer to the websites of third parties or refer to the website www.youronlinechoices.com/it/ to obtain information on how you can delete or manage cookies based on the browser used and to manage preferences regarding third-party profiling cookies.

This page is visible via the link at the bottom of all the pages of the site pursuant to art. 122 second paragraph of the Legislative Decree 196/2003 and following the simplified procedures for the information and the acquisition of consent for the use of cookies published in the Official Gazette No. 126 of 3 June 2014 and respective register of provisions No. 229 of 8 May 2014. Visit the Data Protection Authority page for more information on cookies.

Hotjar is a service used by ESI srl to collect aggregate statistics. In particular, Hotjar tracks clicks, mouse movements in real time and page scrolling. Hotjar also records details like the pages visited, the actions performed by the user on the page, the type of device and the browser used to view the site. In addition to monitoring user behaviour, Hotjar integrates additional polling and surveying features.

Hotjar does not record any personal information, the data are therefore transmitted in a totally anonymous form and no profiling activity is performed. On the site of Hotjar, the independent data controller of the service in question, it is possible to consult the extended privacy policy (in English):
https://www.hotjar.com/privacy